Using Viz Reporter on iPhone

Viz Reporter overview

Viz Reporter is designed with two objectives:

• To provide a fast and easy way to send images, videos, audio files and text reports to your back end setup
• To simplify the process of capturing content, selecting the content to be uploaded, previewing content and preparing a descriptive report

 

 

Viz Reporter is available as a free download from the Apple App Store. Open the App Store application and search for 'Viz Reporter', install by tapping first the 'Free' icon and then 'Install'. Viz Reporter application is automatically placed on a free slot to the right of the main menu.

Note: Viz Reporter is not a standalone application for end users and works only in combination with Viz Media Engine.

Viz Reporter workflow

As noted in the Working with Viz Reporter section content can be captured using your native iPhone applications (e.g. the built-in camera application) or by using Viz Reporter.

1. Record audio, video or take a picture using your built-in application(s) or Viz Reporter
2. Start Viz Reporter
3. Tap the  Browse files button
4. In the  Camera roll browse and select the content you want to add to your report.
5. Optional: If you have selected a video you can choose the compressionlevel before adding it by tapping the  Gear icon (to the right) on the player bar. Select a resolution to compress your video in order to reduce the file size.
6. Tap the  Add to report button . After you have tapped the Add to report button you will automatically go back to the Camera roll.
7. Add more content or go back to the main menu by tapping the  Add media button (to the left on the top navigation bar).
8. Optional: Previewthe content you have already added to your report by tapping the counter symbol (in the middle on the bottom toolbar). The Files view allows you to preview or remove content before sending the report.
9. When done, tap the  Report button (to the right on the top navigation bar).
10. Add metadatato your report page.
11. When done tap the Sendreport button, and your report will be uploaded to the server.

Viz Reporter Installation and Registration

Installing Viz Reporter

The Viz Reporter application for iPhone is available as a free download in the Apple App Store. To access it, open the 'App Store' application in the main menu of the iPhone. You'll need to register if you do not already have an account.

1. Once the application is set up, locate the 'Search' tab at the bottom of the screen and input search 'Viz Reporter'.
2. Select the Viz Reporter search result and an information screen is presented.
3. Tap the 'Free' button, and then the resulting 'Install' button to start the installation.
4. Confirm your Apple ID to proceed with the installation. The application then downloads and installs.
5. When finished, an application called 'Viz Reporter' is present.
6. Start it by tapping its green icon.

Registering Viz Reporter

 

As part of the distribution process, you should have received registration details. These are necessary in order to identify you as a reporter and avoid misuse.

There are two steps to the registration.

1. Input your host and provider.
2. Tap the 'Next' button and input your phone number and registration code. Make sure you have network access, either from a mobile network or a local wifi. Press 'OK'.

Working with Viz Reporter

 

There are two ways of capturing content. The first option is to use the native camera application on your iPhone to take photos, record audio and video and browse for files. The second option is to use Viz Reporter.

Browsing for files

 

In the 'Browse files' menu the application scans your galleries and presents the media resources currently stored on your phone.

Tap the thumbnails to preview, add or remove media resources.

Selected media resources are marked with a green icon, and the number of selected media resources is displayed on the lower toolbar.

Taking photos

 

The photo camera selection gives you the possibility to capture images from within the application.

Recording video

 

The video recorder selection gives you the possibility to capture video from within the application.

Recording audio

 

The audio recorder selection gives you the possibility to record audio from within the application.

Compressing video

 

The application can add compressed versions of video files instead of the 720p originals. This functionality helps to reduce file size and leads to reduced upload time. If you have bad network speed this is of big help.

• Locate the 'gear' icon in the video preview and select the desired size. Resizing is then performed in the background.

Viewing selected media

 

Within the application you can at all times see what you have added to the report by tapping the (outlined) selected media resources counter icon on the lower toolbar.

In this screen you can preview, remove or re-add content.

Adding metadata to the report

 

After adding media resources you can add metadata to the report. This includes information about the author, a title and the GPS coordinates if enabled. You also need to set the group, under which the report will be sorted on the server-side.

• Once all the metadata is added you can tap the 'Send report' button to start the transfer.

Transferring content

 

The transfer screen shows both file and overall upload progress. The files are transferred using a robust mechanism.

As the transfer completes, the iPhone displays a green confirmation icon and gives off a short vibration.

Troubleshooting

• Registration was denied: If the server denies registration, select 'Retry' and recheck your provider, phone number and code.
• Unable to contact server: If the application is unable to contact the server, make sure you are connected to the internet via the mobile network or WiFi.
• Other issues: If you have further issues conserning registration, please contact your local support representative. Email support is available at support.reporter@vizrt.com (see Reporting issues to Vizrt).

Reporting issues to Vizrt

 

The Viz Report has built-in email support for users whom have set up an email account on their phone. To access email support, open the Viz Reporter information dialog by taping either the 'Viz Reporter' or the 'Vizrt' icon on the lower toolbar. Then select 'Email support'.

This opens an email editor with a draft message, including some technical details to help resolve your support request.