At Vizrt, we strive to provide innovative tools for visual storytelling, but as technology evolves, some products naturally reach the end of their lifecycle. Whether due to advancements in technology, market demands, or superior replacements, it’s important to stay updated on when products reach their End-of-Sale and End-of-Support milestones.
We are here to guide you through this process, ensuring minimal disruption to your workflows.
What is end of life (EOL)?
The End of Life (EOL) marks the conclusion of a product’s active sales and support lifecycle. Here’s what the key terms mean for you:
- End of Sale: The last date a product is available for purchase.
- Maintenance Mode: After the End of Sale, Vizrt provides two years of continued support, including bug fixes and maintenance updates, wherever technically possible.
- End of Support: After the two-year maintenance period, all development and customer support for the product ceases.
While products in EOL are no longer actively supported, perpetual licenses allow you to continue using them within your existing infrastructure.
Need more information about alternatives or migration options? Contact your Vizrt Sales Representative.
Product status
Quickly reference which Vizrt products are End-of-Sale or End-of-Support. For the full list of end-of-life product announcements, visit the link below.
Why stay updated on product lifecycles?
Transitioning away from EOL products ensures you can take advantage of the latest technology and support services, helping you stay ahead in the competitive landscape.
Benefits of staying ahead:
- Enhanced Performance:
Transitioning to upgraded technology brings improved features and capabilities including stronger security. - Optimized Support:
Ensure continued access to expert troubleshooting and regular updates. - Future-Proof Solutions:
Invest in products built to meet future demands and integrate more effectively with current trends and technologies.
Frequently Asked Questions
Once a product reaches End of Support, Vizrt ceases all bug fixes, updates, and technical assistance. However, customers with perpetual licenses can continue using the product without limitations.
Where possible, Vizrt offers migration options to help you transition to newer solutions. Contact your Sales Representative for personalized advice and upgrade opportunities.
Vizrt regularly updates customers about product lifecycle changes via announcements and direct notifications. All details, including final sale and end-of-support dates, are also available on this webpage.
Yes. You can continue using your product as long as you need, even after Vizrt concludes support for the product.
Take the next step with confidence
We’re committed to helping you plan and manage transitions seamlessly. Explore alternative solutions or upgrade to our latest technologies to keep your operations running smoothly and efficiently.