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Vizrt Customer Support & Services

With over 25 years’ experience in helping our customers, the Vizrt Customer Success organisation exists to help you achieve your production goals. A global team with unmatched expertise is ready to share their knowledge and experience with you in these Customer Success areas:

Technical Presales

Get the skills you need to implement and complete your project with our experts. Wide range of technical skills and the right industry expertise to support your and assist you in achieving your production goals.

Pre-Sales Services

Technical Migration

Integration Strategy

Solution Architecture

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Professional Services

Bringing a wealth of experience from working with many broadcasters and media companies for over 25 years, to provide you with the best service – customized to your production needs.

On-Site Implementation

Remote Assistance

Bespoke Services

Solution Architecture

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More than support! Vizrt experts ready to help, 24/7, in over 30 languages around the world. Vizrt Support provides media companies long-term peace of mind for their investment, including always having access to the latest software versions, access to the Vizrt Support Portal and Knowledge Base, and a support team to address any issues that may arise.

Support Portal
& Ticket System

Real-time Support
for Critical Issue

Product Updates

Viz University

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Viz University & Training

Custom training to suit your team’s needs, on-site and remote. Years of experience in skillfully training our customers. The biggest online learning platform for Vizrt courses – Viz University

Customer-Tailored Training

Online Learning Platform

Certification Program


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Documentation & Help Center

Every product release documented to help you make the most of it.

User Guides

Release Notes


Best Practices

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Check out the most recent customer success stories and see how we helped our customers with achieving their production goals.

  • Case Studies

Alaraby partners with Vizrt to futureproof its Newsroom Everywhere operation

Election Vision

CBS News Takes Virtual Graphics to Times Square

Any reality for any story

Vizrt Virtual studio solutions focus on delivering the right story to the audience - no matter the toolset needed to do so. From data-driven graphics through video walls, AR, virtual sets to a great integration with the Unreal Engine, the Vizrt platform is the only one that allows storytellers the true freedom needed to bring their stories to life.

Going where the audience is – UEFA makes a strong play in social media with Viz Libero

Vizrt helps the Alumni of the Thai Government Scholarship Students reach more alumni than ever before

Virtual graphics improve program retention and media companies’ bottom line

Virtual sets are becoming more common as media companies strive to find a way to cost effectively differentiate themselves from competitors. Find out what is involved in creating a successful virtual set and augmented reality presentation.

TVNZ brings immersive storytelling to viewers live on air

By embracing IP based, software defined visual storytelling production (SDVS) techniques, TVNZ has been able to continue to distinguish itself from the competition

Televisa covers Mexico elections with AR graphics from Vizrt and design by Polygon Labs

Ready to learn more about Vizrt?

Take your production to the next level with the right tools.