Vizrt Customer Support & Services
With over 25 years’ experience in helping our customers, the Vizrt Customer Success organisation exists to help you achieve your production goals. A global team with unmatched expertise is ready to share their knowledge and experience with you in these Customer Success areas:
Technical Presales
Get the skills you need to implement and complete your project with our experts. Wide range of technical skills and the right industry expertise to support your and assist you in achieving your production goals.
Pre-Sales Services
Technical Migration
Integration Strategy
Solution Architecture
Professional Services
Bringing a wealth of experience from working with many broadcasters and media companies for over 25 years, to provide you with the best service – customized to your production needs.
On-Site Implementation
Remote Assistance
Bespoke Services
Solution Architecture
Support
More than support! Vizrt experts ready to help, 24/7, in over 30 languages around the world. Vizrt Support provides media companies long-term peace of mind for their investment, including always having access to the latest software versions, access to the Vizrt Support Portal and Knowledge Base, and a support team to address any issues that may arise.
Support Portal
& Ticket System
Real-time Support
for Critical Issue
Product Updates
Viz University
Viz University & Training
Custom training to suit your team’s needs, on-site and remote. Years of experience in skillfully training our customers. The biggest online learning platform for Vizrt courses – Viz University
Customer-Tailored Training
Online Learning Platform
Certification Program
Freelancers
Documentation & Help Center
Every product release documented to help you make the most of it.
User Guides
Release Notes
FAQ
Best Practices
Check out the most recent customer success stories and see how we helped our customers with achieving their production goals.
Any reality for any story
Vizrt Virtual studio solutions focus on delivering the right story to the audience - no matter the toolset needed to do so. From data-driven graphics through video walls, AR, virtual sets to a great integration with the Unreal Engine, the Vizrt platform is the only one that allows storytellers the true freedom needed to bring their stories to life.
Vizrt helps the Alumni of the Thai Government Scholarship Students reach more alumni than ever before
Virtual graphics improve program retention and media companies’ bottom line
Virtual sets are becoming more common as media companies strive to find a way to cost effectively differentiate themselves from competitors. Find out what is involved in creating a successful virtual set and augmented reality presentation.
