Vizrt Global Support
Vizrt has a centralized support organization with a well established infrastructure. Our knowledge, workflows and procedures provide the backbone for the regional support teams. All of the Vizrt support operations are coordinated to ensure a unified, standardized service to all Vizrt customers worldwide.
Vizrt, part of the Vizrt Group, recognizes that the solutions we provide and support are mission critical for many of our customers and partners. As an international organisation with expert local presence spanning the globe, we understand the impact of these challenging times and remain committed to ensuring that we can support all of our customers as they perform the vital task of keeping their audiences informed.
The Vizrt Global Support organisation has undertaken emergency protocols to ensure continuity of service without disruption. These involve:
- adherence to local and global health guidance
- an immediate limitation of business travel
- increased remote-working across all regions
- daily monitoring of individuals health status
- commitment to 24x7 capability