Vizrt Customer Support & Services
With over 25 years’ experience in helping our customers, the Vizrt Customer Success organisation exists to help you achieve your production goals. A global team with unmatched expertise is ready to share their knowledge and experience with you in these Customer Success areas:
Viz University & Training
Custom training to suit your team’s needs, on-site and remote. Years of experience in skillfully training our customers. The biggest online learning platform for Vizrt courses – Viz University
Customer-Tailored Training
Online Learning Platform
Certification Program
Freelancers
Documentation & Help Center
Every product release documented to help you make the most of it.
User Guides
Release Notes
FAQ
Best Practices
Support
More than support! Vizrt experts ready to help, 24/7, in over 30 languages around the world. Vizrt Support provides media companies long-term peace of mind for their investment, including always having access to the latest software versions, access to the Vizrt Support Portal and Knowledge Base, and a support team to address any issues that may arise.
Support Portal
& Ticket System
Real-time Support
for Critical Issue
Product Updates
Viz University
Professional Services
Bringing a wealth of experience from working with many broadcasters and media companies for over 25 years, to provide you with the best service – customized to your production needs.
On-Site Implementation
Remote Assistance
Bespoke Services
Solution Architecture
