Support

The Vizrt Product Lifecycle

Clear, transparent, and proactive lifecycle information to keep your workflow uninterrupted.
Vizrt Product Lifecycle
Vizrt Product Lifecycle

Keeping you supported every step of the way

At Vizrt, we are committed to empowering creative storytellers with technologies that deliver exceptional results. To ensure our customers always have access to optimal tools, the Vizrt Product Lifecycle offers a clear path for understanding product support, migration, and alternatives for retiring products.

Our goal? To help you plan confidently and stay ahead of the curve.

With Vizrt, you’ll always know:

  • Which products are supported and for how long.
  • Security updates to keep your systems safe.
  • Transparent end-of-life timelines for better planning.
  • Upgrade opportunities to modernize your toolkit.

See what’s coming to an end

See what’s coming to an end

Goodbyes are hard

See what’s coming to an end

What sets the Vizrt product lifecycle apart?

Expertly supported products

Count on us to deliver consistent support for our products throughout their lifecycle. From active development to maintenance mode, we’re here to ensure you get the most out of your Vizrt Solutions.

Proactive security & maintenance

We prioritize your workflows and data integrity with critical bug fixes, patches, and security updates throughout the product’s lifecycle.

Learn more about our security policy or report a vulnerability

Transparent end-of-support updates

No surprises here, our transparent lifecycle policies provide clear timelines for support and service, helping you make informed decisions well in advance.

Easy migration & alternatives

When a product reaches its final chapter, we aim to offer migration options or practical alternatives to keep your operations running seamlessly.

Learn more

Learn more about our security policy here or report a vulnerability

How It works

  • Understand Your Product’s Lifecycle
    Find essential lifecycle details—whether your product is currently supported, in maintenance mode, or approaching its end-of-life phase.
  • Explore End-of-Support Timelines
    Stay informed with clear end-of-support timelines for Vizrt products, so you can manage upgrades and alternatives with ease.
  • Modernize Your Toolkit
    Easily upgrade to newer products or adopt innovative Vizrt solutions designed to elevate your content creation and delivery.

Frequently Asked Questions

When a product enters maintenance mode, Vizrt provides two years of critical bug fixes, patches, and support commitments. Once this period ends, the product will officially reach end-of-life status.

Yes, you can still use the product if you have a perpetual license. However, Vizrt will no longer provide updates, maintenance, or technical support after the end-of-life date.

You will receive a notification well in advance. Additionally, you can review all end-of-life announcements on our dedicated updates page.

Our team can guide you through migration to newer Vizrt solutions or alternative products that align with your needs.

Explore upgrade opportunities

Speak to support about upgrading today